Improvement

  
What was the issue faced by merchants on bundles page?

• If a few products on the bundle's page had variants, the add to cart button used to come lower than other products with no variants in the same row.
• If the product title of a specific product was longer, then to align the buttons, we were needed to add a custom CSS.

Solution

• We have added a new style option - "Product details height". This sets the minimum height for the card details section ensuring all the add-to-cart buttons are aligned.

Improvement

  

Loop flows have grown more powerful with enhanced condition filters for trigger conditions, tracking how many times each flow has been triggered and logs to check if anything is going south.

You will be able to achieve the following use cases with these enhancements:

Condition filter improvements:

• Merchants can add multiple products simultaneously in the "If" conditions. This prevents the need to create separate flows in case the merchant wants to take some action for all variants of the product or multiple products. Previously, a merchant could only add one variant per flow.
• We have added the support for "Or" logics in the "If" conditions in addition to "And" logics which were available before. A specific condition can now be added multiple times in "OR" and "AND" logic. UI/ UX changes have been made to help merchants easily read and understand the structure of the conditions.

Flow logs

• Merchants can now check the flow logs and identify any failure on active flows and the error details.
• Merchants can search for a specific subscription and debug why a specific flow was not triggered.

Triggered count

• Merchants can also now check the number of times a specific flow has been triggered.

New

  

Create direct action links to enable subscriber specific actions quickly directly from the emails sent via Loop or Klaviyo.

Use Quick action URLs in these three scenarios to:

1. Update payment method: Use this quick action to allow customers to trigger Shopify payment update flow.
   Once customers click this link, they get a secure payment update URL from Shopify directly on their email.
2. Reactivate Subscription: Use this quick action to enable customers to reactivate their subscription. Choose to add a discount to incentivize customers and get a higher conversion on reactivation
3. Add Product: Use this quick action to enable customers to add products either as one-time or as subscription and increase their recurring order AOV. One action is always specific to one product.

Available for all existing App users or when you start a trial of Loop

Feel free to reach out to us at support@loopwork.co for help to cover your use-case

New

  

Perform actions on multiple subscriptions and customers at once increasing efficiency and saving time.

We have launched the UI of Bulk Actions within our app

Here are some use-cases of Bulk Actions:

1. Send a discount/reward to list of subscribers/specific subscriber segment before festivals & events
2. Swap a discontinued product in every subscription order with the right product
3. Merge multiple subscriptions
4. Reactivate paused subscriptions of a particular segment and offer them a gift or a discount

Read more about the different use-cases

Available for all existing App users or when you start a trial of Loop

Feel free to reach out to us at support@loopwork.co for help to cover your use-case

New

  

Start driving sales on autopilot using the powerful all-in-one email marketing & SMS tool from Omnisend.

We have created a direct integration with Omnisend because they are an all-in-one email marketing & SMS tool that DTC brands use to engage, convert and reactivate subscribers with personalised and relevant messaging.

• Grow your subscriber lists using popups, landing pages, sign up boxes or a Wheel of Fortune.
• Sell while sleeping with cart abandonment, welcome and more marketing automation workflows.
• Personalise your messages based on subscribers data, try new channels, and A/B test to find the winning message variations.
• Engage & convert your customers with beautiful, shoppable email campaigns.

To connect Loop to Omnisend, follow the instructions shared in this help article

New

  

Send SMS updates and personalized text campaigns based on Loop subscription events.

We have created a direct integration with Recart to help you grow your subscriber lists, engage with subscribers through SMS marketing campaigns, and increase customer lifetime value.

• Recart’s best-in-class flow editor lets you power personalised SMS marketing campaigns for your subscribers and drive revenue on autopilot.
• Built-in compliance, real-time analytics, and 7-day-click attribution for sales.
• Campaign templates for weekly or daily texts: promotions, events & holidays helps you to get started in minutes.

To use this integration, sign up for a paid account of Loop subscriptions and reach out to Recart support to generate an API key

New

  

You can now manage the order notes and additional details on recurring orders placed by Loop.

Auto-clear order notes and attributes when a subscription is created

This is useful when you don't want the notes and attributes set on the original checkout order to appear on the recurring orders placed by Loop. For order attributes, you can specify individual fields to clear while keeping the rest of data to keep appearing in the future orders.

Modify order notes and attributes for a specific subscription.

You can add or edit order notes and attributes (additional details) on a specific subscription. It can be used to capture and store specific instructions provided by some customers for their next orders.

New

  

Partial billing is supported now as part of inventory settings. You can chose to charge customers only for the items available in stock and automatically skip the items which are currently out of stock.

You can access it by via Settings > Inventory > When at least one item is available.

You can also set limit on what should be the minimum amount of order you want to ship. If the total price of items available is below the amount, then the system will pick up the inventory setting configured for "No items available".

We also have added a separate notification for "Order partially billed" which is sent to the customer and admin after the order is placed successfully.

New

  

You can now add custom CSS in Loop customer portal to implement custom styling rules which are not currently supported by standard Loop style configurations.

You can access it by via Customer portal > Styles > Show advanced configurations > Custom CSS

Change order of Recommended products

Another minor improvement released related to Customer portal is that you can now change the order of recommended products in the Upsell settings.

Let us know your thoughts and suggestions by writing to us at feedback@loopwork.co

New

  

Loop now supports Loyalty discount codes generated by Glow.

To activate the integration, you can simply click the Connect button. Once you click, you authorize the Loop app to modify the discount codes created by the Glow Loyalty app on your store.

Let us know your thoughts and suggestions by writing to us at feedback@loopwork.co