New

  

We are proud to announce that after a closed beta for last few months, we have opened the integrations space for all of our merchants. With Loop integrations, we will allow you to get subscription events and related data across the popular Shopify apps to help you provide better subscription experience for your customers.

Right now, 2 integrations are live - Klaviyo for marketing automations and Google Analytics for reporting purposes. We will be publishing more integrations in coming days, so keep a close eye on this space.

Let us know your thoughts and suggestions by writing to us at contact@loopwork.co

New

  

Upcoming payments report has been created to help merchants maximize their upcoming revenue collection.

You can filter out the high risk payments which is based on the last payment status, card expiry and number of retries left. You can then connect with these customers accordingly to prevent failing of the scheduled payments.

Let us know your thoughts and suggestions by writing to us at contact@loopwork.co

New

  

Now, you can reschedule future shipments for prepaid subscriptions from the Loop admin portal. When you reschedule a shipment, all the subsequent shipments of the ongoing order and future orders are shifted by the same period.

New

  

With Global billing hour settings, you can now process all upcoming subscription orders at the same time of a day. This will greatly help you to streamline all the subscription orders scheduled for a day together and save on time and human resources.

This feature can be accessed via going to Settings > General > Global billing hour

Once you set a particular billing hour like "11:00" in the dropdown and click on Save button, all existing and new subscriptions will be updated and the upcoming orders will be processed as per the set timings.

Improvement

  

Now you can send self-authenticated subscription login link to customers directly from the admin portal. You can access this from the subscriptions detail page located at the bottom of Overview section.

Customers will receive the link on the email which was used to purchase the subscription. They will be able to access the subscriber portal without needing any password.

New

  

We at Loop are excited to share the new and improved Loop admin portal. Loop Subscriptions app now opens in a standalone tab, rather than within
Shopify’s embedded view.

With this update you’ll experience these immediate benefits:

• Faster and smoother: The Loop app experience will feel faster and smoother in a full-page tab compared to that within the Shopify app.
• Spacious: Full-page app providing more space to manage subscriptions
• Improved Navigation: Easily find what you are looking for with our new sidebar navigation.

We would love to hear what you think about this update and please do write to us at contact@loopwork.co if you face any problems in accessing the admin portal.

We are excited to announce that we're starting a public changelog to keep you updated about all the product updates, improvements and fixes released in Loop.

While we do send out the monthly product updates, the changelog will further improve the communication and keep you updated on what's new has been pushed recently.

As part of this changelog, you'll receive every product change (major or minor). If needed you can also check all the changes we made on our public changelog page.