You can now target campaigns to subscribers based on their country or province, instead of running the same campaign for everyone.
For physical subscriptions, targeting is based on the shipping address. For digital subscriptions, it's based on the billing address.
You can now preview the entire customer portal upgrade flow while configuring an upgrade profile, without setting up a test user or switching tabs. Click through the upgrade banner, the drawer listing upgrade options, and the offer details page exactly as subscribers will see them.
A new side-by-side customizer lets you edit the banner, styles, and text (with search) on the left while seeing changes reflected live in the preview on the right, in either mobile or desktop view.
You can now set the order cutoff for monthly selling plans as a fixed date of the month, instead of a day count before the anchor date. This keeps the cutoff consistent every month instead of shifting based on how many days are in the previous month.
For example, you can set orders to lock on the 25th of each month for delivery on the 1st, giving subscribers a simple, predictable rule to follow.
You can now preview the entire customer portal upsell flow while configuring an upsell profile, without setting up a test user or switching tabs. Click through the upsell banner, the drawer listing upsell options, and the offer details page exactly as subscribers will see them.
A new side-by-side customizer lets you edit the banner, styles, and text (with search) on the left while seeing changes reflected live in the preview on the right, in either mobile or desktop view.
You can now run different upgrade offers based on how long a subscriber has been with you. For example, offer a smaller upgrade to subscribers active for 30 to 60 days, and a bigger one to subscribers past 60 days.
A new "Subscription created at" condition on Upgrade profiles lets you target by absolute date range, in the last X days, before X days, or between X and Y days.
You can now choose which pricing fields appear on the checkout line for gift subscriptions, gift price, number of orders, and shipping price, instead of always showing all three.
This is useful if you already explain the gift pricing breakdown on your gift page and don't want it repeated at checkout.
Configure this at Subscriptions > Gift > Preferences > Gift information on checkout.
You can now choose which purchase options, one-time or subscription, are allowed for each upsell or cross-sell quick action link, separate from the permissions set for general upsells.
This lets you run setups that weren't possible before, like allowing both options on general upsells but restricting quick action links at exclusive discounts to subscription only.
You can now let subscribers see how many orders remain in their current prepaid cycle, making prepaid subscriptions more transparent in customer portal
A new variable, {{orders_remaining_in_prepaid_cycle}}, is available in customer portal texts and reflects orders remaining in the cycle independent of the subscription's max order count. For example, "You have 4 orders remaining this cycle & $320.00 in credits. We will use $80.00 to place the order."
Your subscribers can now redeem SKU-only upgrade offers on contracts with more than one subscription line, across the customer portal, admin portal, and SKU upgrade campaigns. No configuration changes needed.
Previously, upgrade offers were blocked entirely on multi-line contracts since most upgrades involve a frequency change that could affect other lines on the contract. SKU-only offers swap the SKU without changing frequency, so that risk doesn't apply, and they're now unlocked.
Note: this is currently supported in the customer and admin portals only. Loop's API suite still applies upgrade offers to single subscription line contracts only.
You can now set demographic conditions down to the province or state level, not just by country. This gives you more control in large countries where promotions, competitor presence, or seasonal demand shift by region.
Choose one or more provinces or states within a country, and set whether they should be present or not present for the condition to apply. Available on Upsells, Upgrades, Flows, Cancellation flows, and Product swaps.
Existing country-level conditions keep working as before, with no action needed on your end.