You can now turn on "Show variants in a single list" under Edit/Remove products in your customer portal preferences. Instead of separate option dropdowns, subscribers see one combined list that only includes variant combinations you've actually created in Shopify.

This removes the guesswork from variant selection. Subscribers no longer pick a size and flavour pairing that doesn't exist, only to be blocked at confirmation. The preference applies everywhere variants appear in the portal, including swap, upsell, and edit product.

Learn more

You can now let subscribers swap products priced at $0, whether the product was added as a one-time purchase or on subscription. Turn on "Allow customers to swap products which are priced at $0" in a personalized swap profile, and the swapped-in product is priced using that profile's discount settings.

A second preference, "Include general profile products in the swap list," widens the catalog available to subscribers by showing personalized profile products first, followed by products from your general swap profile.

Discounts applied through a swap profile now appear in the subscription activity log with the discount added, the number of orders it applies to, and the profile it came from, so discount behaviour on swapped products is easy to trace. The swap settings screen has also been rebuilt to show preferences and profiles together on a single screen.

Learn more

Portal search is improved, and now it can also recommend relevant products even when a subscriber's query has typos or is only a partial match. 

Results are ranked by engagement and likelihood to convert, and since we're now using Shopify's storefront search under the hood, portal results closely mirror what subscribers see on your store. If you're using the Shopify Search & Discovery app, you can further shape results with synonyms and product boosting.

You can now run a campaign to target subscriptions which do not have a backup payment method, reducing failed renewals from expired or failed cards.

Reach through the customer portal, email, SMS, or both, and incentivize action with discounts or gifts. Clicking the campaign link takes subscribers straight to the customer portal to add their card, and you can track audience, clicks, and completion rate from the campaign dashboard.

Learn more

You can now add an Edit BYOB quick action link to notifications, logging subscribers in and taking them directly to their bundle's editing page instead of dropping them on the customer portal to find it themselves.

Set it up once at the store level and add it to any CTA link. The quick action automatically identifies the right bundle in the subscription and redirects the subscriber to that specific editing page.

Learn more

Theme settings is now a split-pane builder. Your portal renders live on the right while you edit Layout, Styles, Texts, Custom CSS, and Custom JS on the left, so you see every change before you publish.

Leverage inspect mode to find component-specific texts and styles, and turn it off to explore multi-step flows without affecting live subscriptions. You can also preview any portal page as a real subscriber by subscription ID, switch between desktop and mobile, and use zoom controls.

Learn more

You can now choose which pricing fields appear on the checkout line for gift subscriptions, gift price, number of orders, and shipping price, instead of always showing all three.

This is useful if you already explain the gift pricing breakdown on your gift page and don't want it repeated at checkout.

Configure this at Subscriptions > Gift > Preferences > Gift information on checkout.

You can now control whether an Instant Win-back Offer appears based on the reason a subscriber selected during cancellation, so you're not showing an offer that feels out of place for sensitive reasons.

Cancellation reason data is now exposed on the storefront through window.loopProps > subscription > cancellationReason > {reason, reasonId}, so our solutioning team or your agency can build custom logic to show or hide the offer accordingly.

You can now let subscribers see how many orders remain in their current prepaid cycle, making prepaid subscriptions more transparent in customer portal

A new variable, {{orders_remaining_in_prepaid_cycle}}, is available in customer portal texts and reflects orders remaining in the cycle independent of the subscription's max order count. For example, "You have 4 orders remaining this cycle & $320.00 in credits. We will use $80.00 to place the order."

Learn more

You can now send notifications in your customers' locale instead of English by default, making messaging feel native across every market you sell in.

A global "Translate" button lets you translate all notifications in one click, so you don't have to configure each template manually. Locales are generated automatically for every language published in your Shopify store.

Learn more