You can now add or remove duration intervals in both Delay and Pause flow preferences, giving you full control over the options your subscribers see.
We've also improved the customer portal experience for both flows. Selecting a rescheduled date now happens in a single step, with the next order date shown clearly upfront.
We've improved the swap experience for your subscribers. The current product or variant on a subscription item will no longer appear as a swap option in the swap drawer.
This applies when a product has no variants, or when the swap is happening variant-to-variant, cutting out redundant choices and making the swap flow easier to navigate.
You can now win back subscribers whose limited-order subscriptions have expired without asking them to start over from scratch. A new campaign type lets you target expired subscriptions and offer incentives to reactivate, with customers able to place an order immediately or schedule one for later.
You choose the audience, configure incentives like gifts or discounts, and customize the portal experience - all from the Campaigns section.
Prepaid subscribers are your most committed customers having already paid upfront for multiple orders. Now you can upsell to them directly in the customer portal, unlocking AOV growth from your highest-LTV cohort.
We've added a new global preference to enable prepaid upsell, along with dedicated profile conditions ("Is prepaid subscription" and "Is not prepaid subscription") so you can target or exclude prepaid customers precisely. All recommendation types, flexible discounting, and full analytics tracking are supported out of the box.
We have rolled out a refreshed and more polished customer portal experience. This update focuses on visual clarity, consistency, and ease of use, helping subscribers manage their subscriptions faster.
You can now configure Flows to automatically swap products across gift subscription orders. This removes the need for recipients to log in and manually update their gift, enabling smoother multi-order gift experiences.
For example, a 3-order gift program can automatically send a different product each month, all configured upfront in a single flow.
You can now identify and act on subscriptions with no shipping address before orders are processed, avoiding fulfillment issues downstream.
A new admin alert flags all affected subscriptions in one place, and a banner in the customer portal prompts subscribers to add their address directly.
You can now choose whether to show or hide the loyalty widget based on a subscriber's points or coupon balance — configurable per loyalty app.
Turn the preference on, and the widget stays hidden until a subscriber has a balance to use. Turn it off, and the widget is always visible. This preference is supported for Bubblehouse, Okendo, Rise.ai, Rivo, Influence, Yotpo Loyalty, and Friendbuy.
You can now display the per-unit price below the amount and show the total price on the "Add to cart" button — pulled directly from your Shopify product configuration.
No more reaching out for custom code. Enable unit price display in widget preferences, and use new text variables to show total and comparison pricing right on the button.
Subscriptions enrolled in an active Streak can no longer be merged — preventing cases where a merge would accidentally end a streak and cause subscribers to lose the rewards they were progressing toward.
Once the Streak completes, the subscription becomes eligible for merging again. No configuration needed — this is enforced automatically.