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RetentionCustomer Experience
2 weeks ago

Enable gift order and gift instead of skip for anchor-based subscriptions

You can now let customers use "Gift order" and "Gift an order instead of skipping" on anchor-based subscriptions. A new "Enable for anchor-based subscriptions" sub-preference under both settings makes this possible.

When a customer uses either action, we charge the current upcoming order right away while keeping the existing anchor schedule for future orders unchanged. If you enable this, make sure you're set up to fulfil orders placed outside your regular anchor days.

Learn more