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Customer ExperienceAdmin & Operations
a week ago

Merge orders across multiple days

You can now merge orders across multiple days, not just same-day orders. Set how many days apart orders can be, and we combine eligible orders scheduled within that window into one shipment, processed on the earliest scheduled date.

You can merge automatically or let customers choose which orders to combine from the customer portal, helping you cut shipping costs and reduce deliveries.

Learn more

RetentionAdmin & Operations
a week ago

Filter cohorts by product ID, variant ID, SKU, and customer tags

You can now filter cohorts by SKU and customer tags, and find the right product or variant faster with Shopify IDs shown next to each option, searchable by name or ID.

Compare how a new SKU retains against an old one, or how VIP-tagged customers perform, without needing an export or a data request.

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Admin & Operations
2 weeks ago

Preview and test notification emails with real subscription data

You can now edit and preview notification emails side by side, with a live preview that updates as you change the email body code. Switch between desktop and mobile views, and move between notification templates without leaving the editor.

Select an eligible subscription or customer to preview the email with their actual data, and send test emails using the same data to see how the final email will look before it reaches customers.

Learn more

Admin & Operations
3 weeks ago

Change subscription frequency in bulk with automatic selling plan matching

You can now move subscriptions to a new frequency in bulk using the Change subscription frequency action in Bulk actions, which replaces Change subscription plan. We automatically resolve the correct selling plan for each product, so you no longer need to map plans yourself.

You also control what happens next: keep existing discounts or recalculate them for the new selling plan, and keep the next order date as is or reschedule it to match the new frequency.

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RetentionAdmin & Operations
4 weeks ago

Move subscriptions to a new frequency in Bulk actions, with control over discounts and timing

You can now change subscription frequency in Bulk actions, and each product automatically gets its correct selling plan. Change subscription frequency replaces the Change subscription plan action.

You choose whether to keep existing discounts or recalculate them for the new selling plan, and whether the next order date stays the same or reschedules to match the new frequency.

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RetentionAdmin & Operations
a month ago

Track whether your Active MRR is growing, flat, or declining with a new trend chart

You can now see how Active MRR changes over time on the Analytics Overview page, instead of checking a point-in-time number day after day. View it daily, weekly, monthly, or quarterly, and hover on the line for exact values.

We’ve also refined how Active MRR is calculated. One-time removed items now count towards it, and gift subscriptions are excluded since they don’t generate revenue beyond the checkout order.

Learn more

FeatureRetentionAdmin & Operations
a month ago

Change subscription frequency or swap products to a new frequency using Flows

You can now change frequency in Flows when a new subscription is created. Change subscription frequency moves the whole subscription, and Swap product & change frequency moves one or more products. Each product gets its own correct selling plan, so a plan chosen for one product never applies to another.

Both actions let you keep the next order date or delay it to fit the new frequency. Change subscription frequency replaces the Change subscription plan action.

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Admin & Operations
a month ago

Edit manual subscription discounts directly in the Admin portal

You can now edit manual discounts on a subscription without removing and re-adding them. Update the discount title, type (percentage or fixed), value, and order limit in one place.

This makes adjustments faster and cleaner, especially for long-running or prepaid subscriptions where discount terms change over time.

Learn more

FeatureAdmin & OperationsPlatform Improvements
a month ago

Merge orders from multiple subscriptions into one charge and one shipping fee

You can now automatically combine eligible orders from a customer’s multiple subscriptions into a single order and charge. Subscribers pay shipping once instead of several times when billing dates overlap.

Merged orders ship together, which simplifies fulfilment for you. Available on the Pro plan.

Learn More

Admin & OperationsPlatform Improvements
a month ago

Order Reports are now faster

Order reports are now significantly faster and provide more reliable reporting experience. Processed Orders, Processed Order Line Items, Checkout Orders, Checkout Order Line Items, Upcoming Orders, and Skipped Orders now load and export much faster, with no timeouts

Whether you're reviewing order data or exporting reports, you can now get the information you need in seconds instead of waiting minutes.