2 years ago
How businesses are reducing churn below 1% 🤯
New
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Yes, you read it right. It's time to upgrade your cancellation flows. Exciting case study at the end.
Leverage the latest updates in cancellation features to achieve what feels impossible.
Hyper-personalized cancellation offers
- Create multiple cancellation incentives
- Offer a gift as an incentive rather than a discount to reduce the direct hit on your bottom line.
- Incentives can be created for specific customer segments, and there are multiple dimensions to segment the customers.

Customizable cancellation flow screens
- Incentive pages are HTML-enabled for merchants to go crazy with their creativity (GIFs, videos, memes, etc.)
- If you don't know HTML, don't worry. We have provided a rich text editor with a simple and intuitive UI to style your messages.
- Tip: Add a link to chat with your customer support team for relevant cancellation reasons to resolve the issue better.

FYI - One of our brands reduced its churn rate from 10% to 1% in a quarter. Check here for the case study.
Available for all app users Growth/Enterprise plan. If you are new to the app, you can start a free trial of Loop.
Feel free to contact us at support@loopwork.co for help covering your use case.