a year ago
How businesses are reducing churn below 1% 🤯
New
Yes, you read it right. It's time to upgrade your cancellation flows. Exciting case study at the end.
Leverage the latest updates in cancellation features to achieve what feels impossible.
Hyper-personalized cancellation offers
- Create multiple cancellation incentives
- Offer a gift as an incentive rather than a discount to reduce the direct hit on your bottom line.
- Incentives can be created for specific customer segments, and there are multiple dimensions to segment the customers.
Customizable cancellation flow screens
- Incentive pages are HTML-enabled for merchants to go crazy with their creativity (GIFs, videos, memes, etc.)
- If you don't know HTML, don't worry. We have provided a rich text editor with a simple and intuitive UI to style your messages.
- Tip: Add a link to chat with your customer support team for relevant cancellation reasons to resolve the issue better.
FYI - One of our brands reduced its churn rate from 10% to 1% in a quarter. Check here for the case study.
Available for all app users Growth/Enterprise plan. If you are new to the app, you can start a free trial of Loop.
Feel free to contact us at support@loopwork.co for help covering your use case.