🚀 New Features

Targeted Upsell: Boost upsell conversion and AOV with personalized upsell recommendations for targeted customer segments. You can create multiple upsell profiles (with priority order), one for each target segment leveraging 20+ filters. Track and analyze views & conversions for each of the upsell profiles to optimize your targeting strategy. Learn more
Alert Center: This powerful tool proactively identifies potential issues in your store configuration, settings, and key events. Each alert gives you the relevant details and also suggests the corrective actions, ensuring optimized operations for your subscription business. Learn more
Upsell Analytics: Analyze upsell performance across different product/bundle variants and channels to plan for AOV boosting strategies. Dashboard is available at Analytics > Product.
Swap Product Campaign Action: Seamlessly handle discontinued or out-of-stock products, offering customers the option to easily swap such products with alternate products with 1-click pre-authenticated links. Learn more
Sync Existing Customer Data on Klaviyo: Easily sync existing customer data from Loop to Klaviyo, and launch targeted win-back campaigns leveraging rich customer data like past purchases and revenue for subscribers who have canceled or paused their subscriptions. Learn more

⤴️ Improvements

Power Dynamic Content on Upsell Card and Drawers in Customer Portal: Merchants and their developers can now power dynamic product/variant content on upsell cards and drawers in our customer portal. We have added following attributes - data-product-id, data-product-handle, and data-variant-id, which can be leveraged to write custom business logic.
Product Price Update Settings: Enjoy greater control over product price updates with enhanced settings. Choose your update frequency by running updates daily or automatically whenever a product price changes. Target specific subscriptions by applying price updates to all subscriptions or only to those without upcoming order reminders sent.
Payment Method Related Improvements: Previously, the payment banner went away if the customer or admin requested for updating the payment method. Now, we have improved the logic and continue showing the payment failed banner till the payment method is not actually updated. If the billing attempt fails even after payment update, then the banner will be shown again.
New account logs have been added for selling plans, cancellation flow, bundle changes, auto-updates in settings and user roles & permissions.