March'24 weekly update #1
🚀 New features
Engaging reward banners
- Drive higher engagement by curating exciting rewards banner flows loaded with multimedia to help subscribers visualize their gamified subscription journey.
- Insert GIFs / photos / videos to make it more engaging while setting up reward flows.
- This is available only on our Enterprise plan.
Boost recurring order value with bundle upsell
- Enable customers to add Preset and Build your bundles in their existing subscription as a one-time or subscription add-ons.
- Define the visibility priority order among the bundles on the customer portal upsell section.
- Update the list of excluded bundles to be omitted on the upsell section.
⤴️ Improvements
Customer portal loading experience: Upgrade to a better customer portal loading experience with no multiple loaders and screen snapping before the load. Upgrade to the latest widget snippet by visiting Subscription widget > Installation.
Filters added for Read all subscriptions API: Status and nextBillingDate filters have been added for Read all subscriptions API. These can be used to filter active subscriptions which are going to be charged in a specific period. This data can be further used for Inventory forecasting, upcoming orders, upcoming potential revenue, etc.
Admin API optimizations: Read all APIs for customers, subscriptions, orders and activity logs have been optimized for better performance.
Add button alignment on bundle builder page: “Add” buttons for each product will now be automatically aligned on the bundle builder page. We have slightly changed the HTML structure of our product card, if you face any issue please contact our support.
Cancellation reason UI improvement: Edit cancellation reason UI now clearly depicts system behavior. Users are now alerted if they try to save changes without selecting an alternate option. Custom message for cancellation confirmation is now shown separately.
🐞 Bug fixes
Bundle items not visible on cart page: In some cases bundle items were not visible on main cart page for certain themes. This fix will ensure that bundle items are always visible on the cart page irrespective of the Theme.
Customer portal accessibility issue: Customers were previously redirected to the homepage when clicking on the "Manage subscription" button on the thank you page. This has now been fixed. If the customer is logged in, then they are redirected to the subscription portal and if not logged in then they are taken to the email login page.
No purchase option selected issue: When changing the order of purchase option in Loop widget to show "Subscription" on top, the widget was not showing any purchase type (One time or subscription) preselected. This has been fixed now. If you are facing this issue, then please consider updating your widget version from Loop admin portal or contact our support.
Multiple lines swap flow issue: In case a subscription was having the same item multiple times, then Loop swap flow was only working for the first line. This has been fixed now and all lines will be swapped if the same product variant is added multiple times in the same subscription.
Bundle items swapping issue: Selling plan ID mapping issue solved for bundle items swapping via Loop flows.
Subscription login page content issue: Subscription login page content changes were not getting updated due to a conflict with legacy code. This was fixed on the same day it was reported.
Bundle builder minor UX issue: Discount field in bundle builder page has default “0” value which was not removable leading to usability issues. This has been fixed now.
Add product variants in bundle: Customers were not able to add non-default product variants from product description drawer on bundle builder page. Fix deployed will ensure that any product variant can now be added from the drawer.