March'24 weekly update #2
🚀 New features
Targeted cancellation benefits pages
- Reduce subscriber churn via contextualized benefits pages, now powered with the Loop segmentation engine
- Engage customers with personalized messages based on their subscription journey, using a combination of subscription products and order conditions
- Direct customers to informative resources like blogs or product pages to highlight the benefits of specific subscribed products
- Configure and manage multiple benefits pages in the new "Benefits Page" tab under Customer Portal > Cancellation Flows in the Loop admin
- Monitor cancellation attempts and acceptance rates for each benefits page, with prioritization based on the latest applicable page
- Support for multilingual texts under Settings > Multilingual texts > Cancellation flow > Benefits page
Prevent revenue loss by limiting consecutive orders that can be skipped
- Introduce a limit on the maximum consecutive orders that customers can skip, ensuring a steady revenue stream while giving flexibility to skip.
- Customize the maximum skip limit and error message in the Loop admin under Customer Portal > Preferences > Order Actions > Skip Order.
- Available for all plans, this feature safeguards against subscription discount abuse, maintaining subscription integrity.
Influence.io + Loop Integration
- Influence.io is a loyalty and referral app that helps brands improve their customer LifeTime Value. They have different features such as Points and rewards, Referrals, Loyalty and Affiliates.
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Loyalty and Referral discount codes generated by Influence.io will now be eligible for subscriptions and one-time purchase both.
⤴️ Improvements
Build your bundle discount: Improved logic to overcome Shopify's limitation of allowing only 100 entities against a specific discount code. For bundles containing more than 100 product variants belonging to less than 100 products, we will start mapping concerned products (with all their variants) to the bundle discount code. In case if the number of products cross 100, we will make the discount code available for all the available products on store.
Loyalty app integrations: Discount codes generated by the integrated loyalty apps will be eligible for subscriptions instantaneously creating zero friction for your subscribers. When customers redeem their points and generate a discount code, the discount code will be eligible for subscriptions instantly.
Admin API improvements: Support for 2 new filters - createdAtStartEpoch and createdAtEndEpoch have been added for List Activity Logs API. Merchants can now filter out the activity logs based on the creation time.
Customer portal: The shipping fee is displayed with only one decimal place instead of two.
🐞 Bug fixes
Incorrect progress bar for range bundles: Progress bar was incorrectly shown basis sum of product base prices for range bundles with fixed amount based discount milestones. We have now fixed it to show the progress bar basis the: Sum of the selling plan discounted prices for subscription bundles, and Sum of the total product prices for one-time purchase bundles
Bundle builder visual bugs: Product description drawers were not opening on all mobile screens below a certain resolution. Now it shall always be visible on any mobile screen. No need for any custom CSS.
- Category images getting squeezed and not visible correctly. Now we have updated the default CSS for images to maintain their aspect ratio.
- Product description drawer images were getting cut. We have handled this in our default CSS wherein the images will always be contained within the defined image space without getting cut.
Shipping: The subscription export now correctly captures updated shipping provinces for customers who have changed their shipping addresses.
Zapiet: Blackout dates and non-shipping days are now set according to the merchant's timezone.