a month ago
🤝 Nov'25 partner highlights
1. Gladly <> Loop integration
- Agents can easily view subscription details on the Gladly ticketing UI and access Subscription detail page via a single click.
- This allows Customer experience team to take subscription actions directly without any friction.
- Plan availability: Enterprise plan
For more details, refer to the step-by-step integration guide from here.
2. Re:amaze <> Loop integration
- Customer experience team can easily view subscription details on the ReAmaze ticketing UI and access subscription detail page with a single click.
- This allows Customer experience team to take subscription actions directly without any friction.
- Plan availability : Enterprise
For more details, refer to the step-by-step integration guide from here.
3. Klaviyo order events improvement :
2 new keys - $billing_interval_count and $delivery_interval_count has been added in all order entity events. Use these keys to create email flows based on subscription frequency.
4. 3rd-party marketing integrations
The payment method object is now available in the subscription and order entity in the 3rd party Email/SMS marketing integration payloads. Using this object you can notify customers which payment method was used or will be used to charge for a specific order.