September month recap - Loop Subscriptions

New

🚀 New Features

Transactions Summary Report

Use this new report to identify the number of orders billed daily, weekly, or monthly. Distinguish between dunning and non-dunning orders to analyze their payment success rates. Learn more

Bundle reporting

Utilize the new bundle orders reports to analyze bundle sales over time, the impact of recent changes on bundle AOV, and analyze spending behavior for different customer segments.
Identify trending bundle variants across different purchase options using our improved Bundle Sales report.
New filters in subscription and subscribed products reports can help answer questions like the most ordered frequencies, trending bundle products, and % revenue contribution of bundle vs. non-bundle subscriptions.

Upsell reporting

Leverage item-level upsell sales report to analyze trending products in upsell, understand the split of upsell revenue across different purchase options, most converting upsell channels, and much more.
New filters in subscribed products report help identify the most selling products, % revenue contribution of upsell products vs. regular products, most ordered frequencies, etc.

Prepaid reporting

Subscriptions report gives you a full view of your prepaid subscriptions, their credits, and remaining orders.
Track % contribution of prepaid subscriptions with prepaid filters and columns in processed, skipped, and upcoming orders reports.
New prepaid credit transactions report helps track all credit transactions and the corresponding events.

⤴️ Improvements

Subscription value-based discounting via Flows can now power buy more, save more models. In the “Subscription value” condition, choose “Based on item subscription price” to get started.
Country filter in Flows + Cancellation flows lets you segment and engage customers based on their demographics.
Adyen payments support is now available for subscriptions.
No more lost changes in the rich text editor. The rich text editor now detects whenever changes are made in the code view.
Prevent revenue leakage by leveraging Shopify function discounts to apply bundle discounts only on bundle line items. This prevents bundle discounts (Shopify product discount code) from being applied to non-bundle line items on Shopify checkout.
Previews in Cancellation flows now show warnings if relevant options and texts are not configured, ensuring that customers see the relevant messages at all steps in their cancellation journey.
Loop auto-verifies product template eligibility for app block for subscription widgets to reduce store onboarding time. Merchants can still test custom templates failing Shopify's basic checklist by adding the app block and mapping templates on the required widget design.
Inventory checks are now considered during "Order now" and "Charge immediately" actions. If items (including bundle products) are out of stock, orders are not placed with these actions.
Quickly get to your desired products or variants in the product selector popup. You can now search with the product or variant Shopify IDs, making the process simple and efficient.
Boost conversion of personalized upsell profiles with targeted multimedia content in the upsell section title.
“Subscription shipping address updated" notifications are now triggered when local delivery/pickup address is changed by customers, keeping you informed and ready for order fulfillments.
Tag correct cancellation reasons in Loop admin. Active cancellation reasons are now shown on the admin (in subscription details page or bulk actions), even if reasons are disabled on the customer portal.
Customer tags are now available in customer portal window variables. Utilize these tags to power custom experiences on the customer portal.

For any queries or additional information, please reach out to support at support@loopwork.co or your dedicated success manager!