What’s New on Loop - June, 26 Updates
Here’s everything we shipped for you in June 2026:
🎯 Acquire & Grow
- A/B Experiments on Reward journey - Increase retention by testing different offers across subscription order milestones. Learn more
- BYOB (Bundle Builder) links now support pre-applied filters, letting shoppers land directly on a filtered view. Learn more
🔁 Retention
- Instant win-back offers - Boost retention by giving subscribers a limited-time offer to reactivate immediately after cancel. Learn more
- Win-back campaigns now support product swaps, allowing customers to choose product they want when reactivating. Learn more
- Prepaid subscriptions are now supported in Quick Actions (upgrade and swap-based actions still excluded). Learn more
- Flow improvements:
- Send test email during flow configuration when "Send email to customers" is enabled.
- Trigger flows based on any discount code present with the new "Any discount code present" IF condition.
- Remove all products from a collection using Flows with the new "Remove all products from a collection (one-time)" THEN action. Learn more
- Resume & win-back campaigns now support banners on the customer portal, making offers more visible than relying on links alone. Learn more
- New action to Remove anchor day via Flows to clear a subscription's billing anchor after the first order, so customers can reschedule freely afterward. Learn more
- Cancellation Flows:
- Warning banner shown when a treatment is enabled but its global preference is disabled. Learn more
- New "products not in subscription" condition for cancellation offers. Learn more
🌟 Customer Experience
- Shopify powered login - Offer customers to easily access Loop portal using their Shop password-less login directly. Learn more
- Multilingual notifications - Send emails in your customers’ preferred language with one-click translation. Learn more
- Mystery reward customisations are now available, letting you customize colors, text, and even upload your own animation. Learn more
🛠️ Admin & Operations
- New Forecast dashboard - Get a more accurate view of your expected subscription revenue, factoring in recent acquisition trends, subscriber churn, payment failures, and order reschedules. Head to Analytics > Forecast to check it out.
- Zapier integration - Connect Loop with thousands of apps through Zapier to automate subscription workflows. Learn more
- Sync campaign action link to Klaviyo option is now selected by default when creating a campaign, avoiding the need to generate and upload a manual file to Klaviyo
- Select multiple payment failure codes in a single trigger conditions in Quick Actions, Flows, and Campaigns. Learn more
⚙️ Platform Improvements
- Subscriptions Report is now significantly faster - report loads 35x faster and exports are 80x faster.
- New loyalty events and properties for Klaviyo, Attentive, and other marketing integrations (points/credits earned, expiring points, expiring coupons). Learn more
- Edit Charge Offset API endpoint release - Now retrieve and update a subscription's charge offset via the Admin API. Learn more
- Read order status by Loop order ID API endpoint release - Retrieve the current status of an order without relying on webhooks or additional order lookups. Learn more