What’s New?

Brands can now give subscribers multiple product options while upgrading their subscription. This helps brands offer options for changing flavours or variants during SKU or frequency based upgrades.

Customer portal – Upgrade product flow

• When a subscriber clicks on show upgrade details, a new button "Change" will appear on the new pack when multiple options are available. Upon clicking "Change", a drawer will appear for the subscriber to select options configured in the upgrade profile.

Admin portal – Upgrade product flow

• Multiple upgrade options: A single product can now be linked to several upgrade choices.
• Product priority: A new priority setting allows merchants to control the order in which upgrade options are shown with the highest priority product selected by default.

To set this up, you can refer to the help guide for "Subscription upgrades"

Need help?

We’re happy to help you. Reach out to support@loopwork.co or get in touch with your success manager.