4 months ago
Introducing the Okendo + Loop integration: Turn loyalty into long-term retention
Delight your customers by letting them view and redeem loyalty points directly within the Loop customer portal - making subscriptions more rewarding than ever.
What’s new?
- Loyalty Points, Front and Center: Customers can now see their available loyalty points right inside the Loop portal—no guesswork required.
- Redeem on Subscriptions: Customers can apply loyalty points to upcoming subscription orders, and remove them anytime. Once removed, the points go straight back to their wallet.
- Boost Retention with Smart Loyalty Nudges: Display loyalty points in cancellation flows and subscriber notifications. Even better - offer “Redeem store credits” as a treatment action to win back at-risk customers.
Refer to the detailed step-by-step guide to learn more about the integration steps.