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RetentionAdmin & Operations
a month ago

United States ARL compliance for cancellation flows

We've upgraded the California-only ARL setting to a broader United States ARL compliance preference, so you can align your cancellation flows with Automatic Renewal Law requirements across multiple states.

California and Colorado are selected by default, with the option to enable additional states as needed. When active, customers from covered states are shown eligible offers directly, skipping multi-step surveys while still preserving your retention opportunities.

Learn more