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Preference to select the gift widget by default and to hide "This is a gift purchase" option for gift subscriptions
What’s new?
A new preferences tab is now available in the gift widget configuration under "Gifts > Widget > Preferences"
- Select "This is a gift purchase" option by default.
- Hide "This is a gift purchase" option to prevent customers from purchasing gift products as regular items.
Why was this needed?
Some brands sell gift-specific products, where showing a “gift widget” selection step is unnecessary. Previously, customers had to select the gift widget to see the gift form, which added avoidable friction. This new preference lets brands set gift widget visibility per use case, so the gift form experience stays simpler and more intentional.
Customer portal experience:
Need help?
We’re happy to help you. Reach out to support@loopwork.co or get in touch with your success manager.