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We are excited to announce the public release of Loop Cancellation discounts. Using this feature, you can provide one-time discount to customers trying to cancel their subscription.

Where to find the setting?

Go to Customer portal > Cancellation Flows > Scroll down to Cancellation discounts.

Key features:

• Decide eligible customers based on their orders and revenue activity.
• Configure cancellation reason specific copies and add cool GIFs for better customer engagement.
• Extensive controls to prevent discount abuse both at customer and subscription level.
• Discount codes are strictly subscription specific and cannot be used on other subscriptions.
• See the discount incentive performance directly from Loop cancellation dashboard.

Let us know your thoughts and suggestions by writing to us at feedback@loopwork.co