2 months ago
Cancellation Flow UX Improvements 🚀
We've refined the cancellation flow across the customer portal - improving post-save navigation, fixing button labels, streamlining the swap experience, and making offer messaging more contextual.
After a subscriber saves their subscription, they're now redirected to the top of the page where actions like Order now, Skip, or Reschedule are easy to find. Close buttons are replaced with accurate "Go back" labels, and single-product swaps are auto-selected to reduce unnecessary steps.