a week ago
Clearer labels for cancellations where no reason was captured
We've updated cancellation reason labels across the platform to make uncaptured cases easier to identify. "Cancelled by customer" now reads "No cancellation reason captured," and "Cancelled by API" now reads "No cancellation reason captured (API)."
These updated labels and their tooltips are reflected everywhere cancellation reasons appear, including subscription details, activity logs, analytics dashboards, and reports.