a week ago
Gladly <> Loop integration is now live on Loop
What is Gladly?
Gladly is a customer service platform that unifies communication across channels like messaging, email, and chat, enabling personalized, real-time support. It helps brands build stronger, more efficient customer relationships. To learn more about Gladly, click here.
What does the integration solve for?
Gladly is a customer service platform that unifies communication across channels like messaging, email, and chat, enabling personalized, real-time support. It helps brands build stronger, more efficient customer relationships. To learn more about Gladly, click here.
What does the integration solve for?
- With Loop + Gladly, agents get a complete subscriber view inside the inbox and can guide customers to the right outcome faster.
- Agents can easily view subscription details on the Gladly ticketing UI and access the Loop subscription detail page via a single click.
- This allows the customer experience team to take subscription actions directly without any friction.
- Agents can easily view subscription details on the Gladly ticketing UI and access the Loop subscription detail page via a single click.
- This allows the customer experience team to take subscription actions directly without any friction.
Plan availability: Loop Pro plan only
🔧 To learn more about the integration process, check out our step-by-step guide to get started.
🔧 To learn more about the integration process, check out our step-by-step guide to get started.