Loop Subscriptions Product Updates logo

Product Updates

Back to Homepage Subscribe to Updates

Labels

  • All Posts
  • Feature
  • Acquire & Grow
  • Retention
  • Customer Experience
  • Admin & Operations
  • Platform Improvements
  • Monthly Recaps

Jump to Month

  • March 2026
  • February 2026
  • January 2026
  • December 2025
  • November 2025
  • October 2025
  • September 2025
  • August 2025
  • July 2025
  • June 2025
  • May 2025
  • April 2025
  • March 2025
  • February 2025
  • January 2025
  • December 2024
  • November 2024
  • October 2024
  • September 2024
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • November 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • April 2022
  • March 2022
Release notes byAnnounceKit

Create yours, for free!

RetentionCustomer Experience
a month ago

Improvement in Create Subscription Flow from Customer Portal


The create subscription flow in the customer portal has been improved to enforce minimum order value rules and ensure bundle selling plans are displayed correctly based on bundle preferences. This prevents customers from creating subscriptions below the required value and avoids confusion around bundle-specific selling plans.


What’s new

1. Minimum order value validation

  • The Create Subscription flow now validates the minimum order value before allowing a new subscription to be created.
  • If the total order value is below the configured minimum, subscribers will see an error message similar to the one shown during edit/remove product actions.
  • This ensures subscriptions created through the portal follow the same rules defined for subscription modifications.

Configuration path:
Customer Portal → Preferences → Edit/Remove products → Minimum order value


2. Bundle selling plan visibility improvements

  • Bundle selling plans will no longer appear on: Child products of preset bundles and BYOB products.

  • This applies when the preference “Hide bundle selling plans on individual product pages” is enabled in bundle settings.

  • Bundle selling plans will also be hidden from the subscription frequency dropdown.


UX behavior when no selling plans are available

  • If no selling plans are available other than bundle-specific ones:

    • The subscription frequency dropdown will appear empty.
    • The Next button will remain disabled until a valid option is available


These improvements ensure consistent subscription rules and clearer bundle behavior in the customer portal. 🚀