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We’re excited to announce the launch of our latest prepaid experience. This release will make managing your prepaid subscriptions a breeze.

• Prepaid subscriptions improve conversion rates and increase LTV by offering more incentives to customers when they pay upfront for multiple orders.
• Improves subscription retention with longer commitments from your loyal customers
• Customers can gift subscriptions to their friends & family, where the subscription is paid fully in advance and can be configured to expire automatically after a set number of orders.

Loop’s advantage

• Loop intelligently handles prepaid subscriptions. On the creation of prepaid subscriptions, a new order is created for each delivery, unlike the previous approach wherein multiple fulfillments were created against a single order in Shopify.
• Robust notification support: Since these orders are not treated as fulfillments, notifications are now sent to customers and merchants both via Loop and integrated apps like Klaviyo.
• Customers enjoy full flexibility to control the order schedule where they can pause, resume, and skip orders in their subscriptions.

Enabling prepaid subscriptions

• Easily enable prepaid subscriptions for your stores by creating prepaid selling plans and adding products. Read our detailed article here.

Current limitations

• Prepaid subscriptions don’t yet support upsell and bulk actions
• Partial billing is not supported for prepaid subscriptions. For such cases, the 'No item available' inventory setting will be applied.
• Bundles and Quick action support are not available currently.
• Read more about the current limitations here.

Welcome to the turbocharged prepaid experience designed to give increased convenience to your customers and easy manageability for you!

This experience is live for all new Enterprise users in the beta phase. Existing Enterprise customers can get in touch with their CSMs to enable this.

For any queries or additional information, please reach out to our support team at support@loopwork.co