2 years ago
Limited duration pause
New

You can now configure limited duration pause flow in Loop. With this update, you can auto-resume paused subscriptions at a scheduled date as chosen by the customer.
How to access the feature?
- Navigate to Customer portal > Preferences > Scroll down to Pause subscription section
- You can configure pause duration intervals and also decide if you want to allow customers to choose a custom date.
Key benefits:
- Auto-activate paused subscriptions without needing to send any customer reminders.
- Reduce subscription churn by asking users to pause for sometime instead of cancelling the subscription.
Let us know your thoughts and suggestions by writing to us at feedback@loopwork.co