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3 years ago

Limited duration pause

New

  
Smart pause.gif

You can now configure limited duration pause flow in Loop. With this update, you can auto-resume paused subscriptions at a scheduled date as chosen by the customer.

How to access the feature?

  • Navigate to Customer portal > Preferences > Scroll down to Pause subscription section
  • You can configure pause duration intervals and also decide if you want to allow customers to choose a custom date.

Key benefits:

  • Auto-activate paused subscriptions without needing to send any customer reminders.
  • Reduce subscription churn by asking users to pause for sometime instead of cancelling the subscription.

Let us know your thoughts and suggestions by writing to us at feedback@loopwork.co