What’s New?

With the Rivo integration, You can now supercharge your retention strategy right from the Loop customer portal.

Here’s what you can do:

• Loyalty widget in customer portal: Display customers’ loyalty points and unused discount coupons directly inside the Loop portal.
• Points redemption on subscription: Let customers redeem loyalty points for discount codes and apply them to their upcoming subscription orders.
• Custom styling: Customize the widget’s text, color, and style to align with your brand.
• Subscription-specific rewards: Create exclusive rewards tailored for subscribers.
• Rivo variables in flows: Use rivo-specific variables in cancellation flows and notification templates.
• New cancellation flow action: Add "Redeem loyalty points" as a treatment action to reduce churn.

🔧 Enable the integration in minutes — check out our step-by-step guide to get started.