You can now enable the Payment 3DS challenged notification under Settings > Notifications, sent to subscribers when their bank or card issuer requires payment confirmation as part of 3D Secure (3DS) verification. This lets you recover renewals that would otherwise be treated as standard payment failures.

The email includes a secure Shopify verification link and is sent once daily until the payment is confirmed or ultimately fails. Subscribers also see a banner in the customer portal with a Confirm Payment action, and these subscriptions are marked as Payment Confirmation Pending so it's clear the payment is awaiting authentication rather than facing a card issue.

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