Let subscribers add more than one low-priced upsell item while still preventing offer abuse with configurable usage limits on upsell/cross-sell campaigns.

What’s new

• Set how many times a subscriber can use a specific upsell/cross-sell offer, e.g. “Add up to 2 items @ 50% off.”
• Previously, campaigns were effectively limited to 1 discounted upsell item to avoid abuse. Offer limits now strike the right balance between being generous and staying protected.

How to configure offer limits

• Go to Campaigns → open any upsell/cross-sell campaign (works for both new and ongoing campaigns).
• Scroll to the Offer limit section.
• Enter how many times a subscriber can avail the offer and save the campaign.

What happens after the offer limit is reached

• The campaign banner on the customer portal automatically disappears.
• If a subscriber clicks the campaign link after hitting the limit, they’ll see a campaign expiry message.
• You can customize this message under:
  Customer portal → Themes → Customize → Text → Common translations → Campaign expired message.