a week ago
Show or hide Instant Win-back Offers based on cancellation reason
You can now control whether an Instant Win-back Offer appears based on the reason a subscriber selected during cancellation, so you're not showing an offer that feels out of place for sensitive reasons.
Cancellation reason data is now exposed on the storefront through window.loopProps > subscription > cancellationReason > {reason, reasonId}, so our solutioning team or your agency can build custom logic to show or hide the offer accordingly.