2 months ago
Target Flows and cancellation experiences by subscription age
You can now use a "Subscription created at" condition to trigger different experiences based on when a subscription was created, with support for both rolling windows (like last 30 days) and absolute date ranges.
This unlocks acquisition-aware retention logic: stronger save offers for new subscribers, benefit-led messaging for mid-lifecycle, and loyalty perks for long-tenure customers. Available across Flows, Benefits, Reasons, and Offers.