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What’s New on Loop - April, 26 Updates

Here’s everything we shipped for you in April 2026:


🎯 Acquire & Grow

  • Upsell preset bundles via quick actions on the customer portal. Acquire subscribers on individual products and later target them to add preset bundles. Learn more
  • Prepaid subscriptions are now supported in Campaigns, making it easier to target prepaid subscribers with tailored outreach. Learn more



🔁 Retention

  • Tag subscribers saved from the benefits page to identify churn-prone customers and run proactive retention strategies. Learn more
  • Convert free gifts or discounts into mystery reward experiences in Flows, Reward journey and Streaks. Learn more
  • Track and analyse Streak program performance with new reports: Subscription enrolled in Streak, Streak order wise performance & Streak cohort wise performance. Learn more


🌟 Customer Experience

  • Control scheduled order visibility in the customer portal. A new preference lets you limit how many upcoming orders your subscribers can see in the customer portal. Learn more


🛠️ Admin & Operations

  • Filter ARL vs Non-ARL metrics in Cancellation analytics to understand save rates and churn patterns by region. Learn more
  • Bulk actions now supported for subscriptions with preset bundles, improving flexibility for managing bundled subscription workflows. Learn more


⚙️ Platform Improvements

  • As part of our ongoing improvements in reporting infrastructure, following reports are now 10x faster -> Subscription activity logs, Cancellation logs, transaction summary, subscription sales and subscriber distribution by product. Learn more